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Switch Payment Provider - Save On Card Processing Fees
Find the Best Payment Provider to Reduce Your Costs and Improve Your Business Operations
Exclusive Rates From as Low as 0.26%
Why Switch Payment Providers?
If you’re a UK business owner accepting card payments, your payment provider plays a huge role in your costs, cash flow, and customer experience. Many businesses stay with the same provider for years, even as fees creep up and service declines. In fact, many businesses stick with their current payment providers out of habit, even when better options are available.
We speak to business owners every week who want to switch because they’re dealing with several reasons, including:
High Fees and Hidden Costs
Your provider may be charging excessive transaction fees, increasing rates, or adding surprise charges that quietly cut into your margin. Switching payment providers can help businesses reduce transaction fees. Using our Compare Card Fees service, you can access preferential rates negotiated off-market, helping you save money beyond standard offers.
Poor Customer Service
Long support queues, unhelpful responses, or no direct account support can become a serious issue when payments fail or terminals go down. Switching to a new payment provider can lead to better customer service, and it's important to choose a provider known for great service. Our service helps you find providers with a proven track record of reliable support.
Outdated Technology or Limited Payment Options
Your provider may not support modern payment methods (contactless payments, Apple Pay/Google Pay, pay-by-link) or may lack integration with your eCommerce platform or POS system. Some payment providers offer a wider range of payment options, which can enhance customer satisfaction and result in happy customers. Switching payment providers can also allow businesses to take advantage of new technologies, such as Open Banking, and features like payment link and secure, customisable payment pages. Our Compare Card Fees service ensures you get matched with providers offering the latest payment technologies tailored to your business needs.
Unfair Contracts and Exit Fees
Many businesses are locked into long-term contracts with auto-renewals, inflexible terms, and expensive early termination penalties. It's important to review contract terms carefully and be aware of any early termination or cancellation fees before switching. Through our service, you gain expert advice to navigate these contracts and avoid costly exit fees.
Slow Payouts and Cash Flow Issues
If you’re waiting too long to receive funds, dealing with holds, or seeing delayed settlements, switching provider can dramatically improve your cash flow. We help you find providers offering faster settlements and better cash flow management.
Security and Fraud Concerns
A weak fraud setup, lack of PCI DSS compliance support, or poor dispute handling increases your risk and can cost you money in chargebacks. Our service prioritises providers with enhanced security and compliance features to protect your business and customers.
Is It Time for a Change?
Even if you’ve “always used” your current provider, it doesn’t mean they’re still competitive. Many business owners determine that their current provider no longer meets their needs and plan for a potential switch. Ask yourself:
- Have your fees increased recently?
- Do you understand every charge on your statement?
- Can your provider support how you take payments today (in-store + online + remote)?
- Do they offer modern payment options and integrations?
- Is your customer support fast and genuinely helpful?
If you answered “no” to any of the above, you could almost certainly improve your setup and reduce costs. Using Compare Card Fees, you get access to preferential rates negotiated off-market, ensuring you pay less than the standard advertised fees.
Evaluating Your Current Contract and Exit Fees
Before switching to a new payment service provider, carefully review your contract. Many businesses face unexpected termination fees or cancellation clauses. Understanding these terms upfront helps avoid surprises and ensures a smooth transition.
Check for minimum term commitments, early termination penalties, and automatic renewal or notice requirements. Termination fees may be fixed or based on outstanding monthly fees. Consider how these costs affect your cash flow.
While switching can reduce transaction fees and improve payment options like contactless payments and mobile wallets, ensure savings outweigh exit costs. Request detailed fee schedules and negotiate with your current provider if possible.
Also, assess your business needs: integration with ecommerce or EPOS systems, next-day settlement, and broader payment methods like payment links and digital wallets. A thorough contract review positions you to switch confidently, aligning with your business requirements.
If you need help analysing contracts or comparing providers, our Compare Card Fees service guides you through the process, letting you focus on your business and cost savings.
Frequently Asked Questions
A payment service provider is a company that enables your business to accept payments from customers via card payments, bank transfers, mobile wallets, and other payment methods. They provide the payment gateway, merchant account, and related services. Using services like Compare Card Fees can help you find providers that best match your business needs.
The switching process typically takes from a few days to a few weeks, depending on contract terms, onboarding requirements, and whether hardware or software changes are needed. Compare Card Fees offers support throughout the switching process to help minimise disruption.
Usually not. Most new providers handle the transition smoothly, including setting up card machines, online payment pages, and training staff to avoid downtime. Compare Card Fees works with providers who offer seamless onboarding and reliable support.
There may be early termination or cancellation fees depending on your existing contract. It’s important to review your contract’s small print to understand any exit fees. Compare Card Fees can help you navigate these contract terms to avoid unexpected costs.
It depends on your existing payment system. Some POS and card machines are tied to specific providers and may need to be returned or replaced. When using Compare Card Fees, you can find providers that support your current hardware or offer suitable upgrades.
Switching can reduce transaction fees, monthly fees, and hidden charges. Additionally, better payment technology can increase sales and improve cash flow with faster settlements. Compare Card Fees helps you secure preferential rates negotiated off-market to maximise savings.
Look for providers that support contactless payments, mobile wallets (Apple Pay, Google Pay), pay-by-link, online checkout, and integration with your existing platforms. Compare Card Fees ensures you are matched with providers offering the latest payment technologies tailored to your business.
Review your statements carefully and compare fees with other providers. Watch out for hidden fees and unclear pricing structures. Compare Card Fees provides transparent comparisons to help you identify the best value.
Yes. Newer providers often offer enhanced fraud detection, PCI DSS compliance, and secure payment pages to protect your business and customers. Compare Card Fees prioritises providers with strong security features.
Yes. New payment systems may require staff training to ensure smooth operation and to take full advantage of new features. Compare Card Fees supports you through onboarding and training to make the transition easier.
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