Privacy Policy
This Privacy Policy applies to www.comparecardfees.co.uk ("Compare Card Fees"), which is owned and operated by Independent Merchant Services Limited ("we", "us", or "our"). Compare Card Fees is the trading entity and public-facing brand, while Independent Merchant Services Limited is the legal and controlling entity.
CONTENTS
Important Information and Who We Are
The Data We Collect About You
How is Your Personal Data Collected?
How We Use Your Personal Data
Disclosures of Your Personal Data
International Transfers
Data Security
Data Retention
Your Legal Rights
Glossary
1. Important Information and Who We Are
This privacy notice aims to provide information on how Compare Card Fees collects and processes your personal data through your use of this website, including any data you may provide through this site, such as when signing up to our newsletter, purchasing services, or entering a competition.
This website is not intended for children, and we do not knowingly collect data relating to children.
Controller
Independent Merchant Services Limited is the controller responsible for your personal data.
Contact details:
Full legal name: Independent Merchant Services Limited
Email: roger@independentmerchantservices.co.uk
Address: Carlyle House, 78 Chorley New Road, Bolton, BL1 4BY
You may contact the Information Commissioner’s Office (www.ico.org.uk) at any time, but we encourage you to contact us first to resolve any concerns.
Changes to This Policy
Please keep us informed of any changes to your personal data to ensure it is accurate and up to date.
Third-party Links
Compare Card Fees may include links to third-party websites. We do not control these websites and are not responsible for their privacy policies.
2. The Data We Collect About You
We may collect, use, store, and transfer different types of personal data including:
Identity Data: name, username, title, date of birth, gender
Contact Data: billing/delivery address, email, phone number
Financial Data: bank account, payment card details
Transaction Data: payments made, product/service details
Technical Data: IP address, browser type, OS, device identifiers
Profile Data: preferences, feedback, survey responses
Usage Data: how you use our site and services
Marketing and Communications Data: your preferences regarding marketing from us and third parties
We also collect Aggregated Data which does not directly identify you.
We do not collect Special Category Data or data on criminal offences.
If you do not provide required data, we may not be able to deliver our services to you.
3. How is Your Personal Data Collected?
Direct interactions: via forms, email, phone, etc.
Automated technologies: cookies, server logs
Third parties/public sources: analytics, payment providers, public databases like Companies House
4. How We Use Your Personal Data
We use your personal data:
To perform a contract
For our legitimate interests (business analysis, service improvement)
To comply with legal obligations
With your consent (e.g. marketing communications)
Examples of Use:
Purpose | Type od Data | Lawful Basis |
|---|---|---|
To register you | Identity, Contact | Contract |
To process payments | Identity, Contact, Financial | Contract, Legitimate Interests |
To manage our relationships | Identity, Contact, Profile | Contract, Legal Obligation |
To run promotions | Identity, Usage | Legitimate Interests |
To protect our business | Identity, Contact | Legal Obligation, Legitimate Interests |
Marketing | Identity, Usage | Legitimate Interests |
Marketing
You’ll receive marketing if you’ve requested info or bought services and haven’t opted out.
We only share data with approved card payment providers and require your opt-in for other third-party marketing.
You can opt out anytime.
Cookies
You may disable cookies in your browser, which may affect website functionality.
Change of Purpose
We’ll only use your data for the original reason it was collected unless we notify you otherwise.
5. Disclosures of Your Personal Data
We may share your data with:
- Internal third parties (e.g. Independent Business Solutions Ltd)
- External service providers (e.g. IT support, payment processors)
- Legal or regulatory authorities
- New owners in the event of a business sale
We require all third parties to respect and secure your data.
6. International Transfers
Your data is not transferred outside the European Economic Area (EEA).
7. Data Security
We have security measures to prevent unauthorised access and train those who handle your data to maintain confidentiality. We also have breach procedures in place.
8. Data Retention
We retain data only as long as necessary. For legal/tax reasons, we may keep certain data for up to 6 years after you cease being a customer.
You may request deletion or anonymisation of your data under certain circumstances.
9. Your Legal Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion
- Object to processing
- Request restriction
- Request data transfer
- Withdraw consent
You can exercise these rights by contacting us.
We may request ID confirmation. We aim to respond within one month.
10. Glossary
Legitimate Interest: Operating our business to give you the best service and experience.
Performance of Contract: Where processing your data is necessary to fulfil our agreement with you.
Comply with a Legal Obligation: Where we must process your data by law.
Third Parties:
- Internal: e.g. Independent Business Solutions Limited
- External: e.g. service providers, regulators
Contact:
Compare Card Fees (operated by Independent Merchant Services Limited)
Carlyle House, 78 Chorley New Road, Bolton, BL1 4BY
Email: roger@independentmerchantservices.co.uk