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Paymentsense
Paymentsense provides affordable merchant accounts, card terminals, and payment gateways for UK businesses, with next day setup and no fuss switching.
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Exclusive Rates From as Low as 0.26%
About Paymentsense
Paymentsense is a UK based payment provider offering merchant accounts, card machines, and online payment solutions to small and medium sized businesses. Founded in 2009, it has grown into one of the largest independent merchant service providers in the UK, now under the Dojo brand umbrella.
Designed for businesses that want to start taking card payments quickly, Paymentsense focuses on convenience, customer service, and competitive pricing. With next-day setup, 24/7 UK based support, and integration options for both ecommerce and EPOS, it’s particularly appealing to hospitality, retail, healthcare, and trade sectors.
Unlike many providers, Paymentsense offers hands on onboarding and supports merchants through every step of switching or setting up their payment system. It remains a go to for businesses looking to simplify payments without sacrificing service.
Key Features of Paymentsense
Who Should Use Paymentsense?
Paymentsense is best for:
- Small and mid sized retail, hospitality, and service businesses
- Tradespeople and mobile vendors needing fast setup
- Businesses switching from legacy providers with poor service
- Merchants who want UK based customer support
- Companies seeking a combination of in-store and online payments
Less suited to:
- Large ecommerce businesses with complex global needs
- SaaS and platform businesses needing full developer APIs
- Merchants needing custom, high volume acquiring solutions
Paymentsense Pricing & Contracts
transaction size. Typically, this includes:
Card processing fees: tailored rates for debit, credit, and contactless transactions
Terminal rental: fixed monthly cost depending on terminal type
Online payments: gateway and virtual terminal fees may apply separately
Contract length: standard agreements are usually 12 to 36 months, with early termination fees depending on your setup
Compared to aggregators like SumUp or Square, Paymentsense offers lower transaction costs for medium to high volumes but requires a merchant account and longer contract. Compared to legacy banks, Paymentsense is faster to set up and easier to reach.
Our team at Compare Card Fees can help you understand the small print, negotiate a better rate, and compare Paymentsense with similar providers like Dojo, Handepay, or Tyl.
Pros and Cons of Paymentsense
PROS
Fast setup and switching service
24/7 UK based support
Strong card machine options for hospitality and retail
Competitive pricing for growing SMEs
Online and in-person payment options
Cons
Contract terms can include early exit fees
Not ideal for global ecommerce or developers
Requires a merchant account with underwriting
FAQs About Paymentsense
Yes. Paymentsense is built around UK SMEs and offers quick setup, card terminals, and support tailored to smaller operations.
Most merchants are onboarded within 24–48 hours, including terminal delivery and account approval.
Yes. Paymentsense offers hosted checkout, payment links, and virtual terminals for phone or email payments.
Yes, their card machines are compatible with a wide range of EPOS providers used in retail and hospitality.
Yes, most agreements range from 12 to 36 months. Make sure to review any early termination fees before signing.
Yes, their customer service is available 24/7 and based in the UK, ideal for businesses needing quick issue resolution.
Both are under the same parent group. Dojo offers more app based insights and rapid payouts, while Paymentsense provides more flexible packages and in-person onboarding.
Yes. Paymentsense has a dedicated switching team to help transfer your account with minimal downtime.
Yes, they assist merchants with achieving and maintaining PCI DSS compliance, including documentation and technical guidance.
Absolutely, we can benchmark Paymentsense offers, negotiate terms, and help you decide if it’s the right provider for your business.
Is Paymentsense Right for Your Business?
Paymentsense is a strong choice for UK small and mid sized businesses that want reliable payment processing without the hassle. Whether you need a portable card machine for your café or want to take payments online for your clinic, Paymentsense offers a simple, secure, and well supported way to do it.
Its fast setup and switching service make it attractive for businesses moving from banks or high cost aggregators. While it’s not the best fit for large ecommerce or developer led businesses, for most SMEs it delivers on value, support, and simplicity.
To see how Paymentsense compares to other providers or to get help with negotiating your setup, speak to our team.
Still exploring options? Compare UK payment providers here to find the best fit for your business.
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